Hotline
Maintenance and Support
← Back to overview
Follow your maintenance onlineWe have a portal where you can follow the maintenance of your equipment. Our customers already use it.Go to the Client Portal ← Back to overview
Hotline
Technical phone support to quickly solve questions and issues.
Service overview: how it works, what's included and how it keeps your operation running. This is placeholder text and will be replaced with the final content.
Request a consultationTechnical specifications
| Support hours | Monday to Friday, 8 am to 6 pm (24 hours optional) |
|---|---|
| First response time | Up to 15 minutes |
| First-contact remote resolution | 70% |
| Average handling time | 12 minutes |
| Call abandonment rate | Below 5% |
| Customer satisfaction (CSAT) | 4.7 out of 5 |
| Support channels | Phone, WhatsApp and email |
| Note | Example values, only to show which indicators (KPIs) can be tracked. They will be replaced with the real data. |
Let's talk about your project.
Our team is ready to learn how you work and point you to the right solution.
Get in touch