Resident technicians
Maintenance and Support
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Resident technicians
ST-CI professionals dedicated to your operation, on site at your plant.
Service overview: how it works, what's included and how it keeps your operation running. This is placeholder text and will be replaced with the final content.
Request a consultationTechnical specifications
| Dedicated technicians | 2 per shift |
|---|---|
| Shift coverage | 1, 2 or 3 shifts |
| Response SLA | 15 minutes |
| Overall equipment effectiveness (OEE) | Above 90% |
| Unplanned stops | At most 2 per month |
| Preventive plan compliance | 98% |
| KPI report | Monthly, with a results meeting |
| Customer team training | 8 hours per quarter |
| Note | Example values, only to show which indicators (KPIs) can be tracked. They will be replaced with the real data. |
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