Corrective maintenance
Maintenance and Support
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Corrective maintenance
Fast repairs when a problem appears, to get production running again.
Service overview: how it works, what's included and how it keeps your operation running. This is placeholder text and will be replaced with the final content.
Request a consultationTechnical specifications
| First response time | Up to 2 hours (remote support) |
|---|---|
| On-site arrival | Up to 24 hours in state capitals and 48 hours elsewhere |
| Mean time to repair (MTTR) | 6 hours |
| Mean time between failures (MTBF) | 1,200 hours |
| First-visit fix rate | 85% |
| Critical spare parts availability | 90% in local stock |
| Emergency support | 24 hours a day, 7 days a week |
| Note | Example values, only to show which indicators (KPIs) can be tracked. They will be replaced with the real data. |
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